Skip to main content

All-in-one sales CRM, built in Australia

CRM Technology that works like a Charm

Charm CRM brings hundreds of integrated features into one platform, with built-in e-signing, an analytics engine, and SMS and email marketing, all backed by comprehensive local Australian support.

app.charm-crm.com / pipelineCharm CRMWorkspaceMAINDashboardPipelineContactsDealsCompaniesReportsBMBen MacphersonDirectorQ3 Sales PipelineSydney · Open · 18 deals in playInsights - Live+ DealLEADS64+12QUALIFIED18+4PROPOSAL6+2WON4+1Top dealsRanked by weighted valueView allSCSarah ChenMeriton · Proposal$94kDNDaniel NgRandstad Digital · Qualified$87kPPPriya PatelNTT Australia · Won$81kTRTom ReillyOmni Group · Leads$74kThis weekREVENUE+24%vs last weekMTWTFSS

Trusted by Australian sales teams

Features in one platform
100+

CRM, e-signing, analytics, SMS and email marketing built-in

Connected platform
1

Less tool switching across your whole sales workflow

Years in CRM and SaaS
10+

Refined through long-term customer feedback

Owned and supported
AU

Local Australian support, from people who know the platform

One platform

100s of integrated features, saving you time and money.

Everything you need to sell in one flexible, customisable platform, tailored to your business. A comprehensive, one-of-a-kind solution instead of a pile of disconnected tools.

One flexible platform

Hundreds of integrated features in a single place, so your team stops juggling disconnected tools and spreadsheets.

Customisable to fit

Tailor fields, stages, workflows and views to the way your business actually sells, not the other way around.

Saves time and money

Consolidating CRM, e-signing, analytics and marketing into one platform removes the cost and admin of stitching apps together.

A one-of-a-kind solution

A comprehensive, all-in-one sales CRM built and supported in Australia, with a depth of capability that is hard to find anywhere else.

Support

Support, where you need it most.

Comprehensive local Australian support is included in your service fees for any size team. Real people who know the platform, ready to help where the work is actually happening.

  • Unlimited phone assistance

    Talk to our team during office hours as often as you need, with no per-call charges.

  • Real-time remote support

    When something is tricky, we can jump on screen with you and sort it out directly.

  • Unlimited email and tickets

    Email and ticket support are included in your service fees, for teams of every size.

Outsourced admin

Outsource your admin, focus on your clients.

Our tailored outsourced administration service takes the mundane tasks off your team's plate, so they can spend their time on relationships and clients instead. A specialist team works inside your standards, on your behalf.

  • Branded document formatting

    Documents formatted to your brand and standards, consistently and on time.

  • Data cleansing

    Keep your CRM data accurate and tidy so your team can trust what they see.

  • Focus on relationships

    Free your people from repetitive admin to concentrate on clients and deals.

The platform

Find out more about our platform.

Powerful tools built into Charm CRM, with no set-up headaches and no third-party apps to bolt on.

E-signing built in

Send and sign documents on a pay-as-you-go basis, with no silly fees for features you do not use. Signing lives inside the CRM, so agreements stay attached to the deal.

Analytics engine

Your data is all built-in, with no set-up and no extra charge. Understand everything about your sales business in one click, without wiring up third-party apps.

SMS and email marketing

Run email and SMS campaigns directly through your database with industry-leading client marketing tools, so outreach stays connected to every contact record.

FAQ

Frequently asked questions

What is Charm CRM?

Charm CRM is an all-in-one sales CRM with hundreds of integrated features in one platform, including built-in e-signing, an analytics engine, and SMS and email marketing. It is Australian owned and supported, built to give sales teams one connected place to work instead of a stack of disconnected tools.

Do I have to use every feature?

No. Charm CRM is one platform, but it is flexible and customisable. Turn on the e-signing, analytics and marketing tools your business needs, tailor the fields, stages and workflows to how you sell, and leave the rest. Pricing is straightforward and does not penalise you for the things you do not use.

What does support look like?

Comprehensive local Australian support is included in your service fees, at no extra cost. That means unlimited phone assistance during office hours, real-time remote support when you need a hand directly, and unlimited email and ticket support, for any size team.

Can you help with our admin?

Yes. Our tailored outsourced administration service lets your team focus on relationships and clients instead of mundane tasks. It includes branded document formatting and data cleansing, handled by a specialist team that works inside your standards.

How does e-signing pricing work?

E-signing is built into the platform on a pay-as-you-go basis. You pay for what you send, with no silly fees for things you do not use, and every signed document stays attached to the relevant record in your CRM.

Ready when you are

Improve your process and make your work easy.

See how Charm CRM brings your sales tools, e-signing, analytics and marketing into one platform, backed by local Australian support.